AI back office for the trades

Every call answered. Every job booked. Every invoice paid.

Rivetwren is the AI back office for plumbers, HVAC and electrical crews. It answers the phone, books and dispatches jobs, and collects payment.

Start my free pilot See how a call becomes cash

Takes you to sign-up.

Call inbox Today

  • Dana W.

    HVAC · no cooling

    Booked

  • Omar R.

    Plumbing · leaking heater

    Booked

  • Unknown

    Electrical · panel quote

    Text sent

  • Linda P.

    Cleaning · move-out

    Booked
A missed call is a lost job. This one was answered.

The problem

You are under a sink. The phone rings. That is a job going to the next shop.

Owner-operators spend the day on the job site. Calls go to voicemail, and the customer dials someone else. At night there are paper invoices to chase.

Other field service tools are software you have to operate. Rivetwren does the work: it answers, books, dispatches, invoices, and collects.

Three screens. One back office.

Call inbox

Every call, written up and booked.

See who called, what they needed, the transcript, and whether the job landed on the calendar. Calls the AI could not book get a text to finish the booking.

  • Omar R. Water heater leaking at the base.Booked
  • Unknown Panel quote, hung up early.Text sent
  • Ruth C. Sparking outlet, flagged urgent.Booked

Schedule and dispatch

Jobs land on the right tech, the right day.

The board shows each tech by day. Booked calls drop onto it, so you are not retyping a voicemail into a calendar at 9 PM.

Mon
Tue
Wed
Marcus
Tune-up
AC repair
Priya
Water heater
Drain
Devon
Panel quote
Outlet fix

Jobs and invoices

Done on site. Invoiced before you leave the driveway.

Every job carries its invoice and payment status, so you can see what is paid, what is sent, and what needs a nudge.

  • Water heater swap $1,240.00Paid
  • AC repair $385.00Sent
  • Drain clearing $210.00Overdue

How it works

From ring to paid, without you.

  1. Answers

    The AI picks up every call, day or night, and asks what is broken, where, and how urgent.

  2. Books

    It finds an opening and puts the job on your schedule, or texts the caller to finish the booking.

  3. Dispatches

    The job goes to the right tech with the address, the problem, and the call transcript.

  4. Invoices

    When the work is done, the invoice goes to the customer without you opening a laptop.

  5. Collects

    The customer pays online. You see what is paid and what is still open.

Straight answers.

Who is Rivetwren for?

Owner-operators and small shops with 1 to 25 techs in US home-service trades: HVAC, plumbing, electrical, cleaning and landscaping.

What happens when I am on a job and a customer calls?

The AI answers, finds out what the problem is, and books the job. If it cannot finish the booking, it texts the caller so the lead is not lost.

Is this another tool I have to learn and operate?

No. Rivetwren is sold on an outcome: every call answered and every job booked. The AI does the work instead of handing you more screens to manage.

Does it handle invoices and payment?

Yes. It invoices the customer after the job and collects payment, and you can see paid, sent and overdue invoices in one list.

How do I get started?

Start a free pilot from the sign-up page. We are opening the pilot to a small group of shops first.

Stop losing jobs to voicemail.

Start a free pilot and let the AI take the phone while you work.

Start my free pilot

Takes you to sign-up.